Training Overseas

24 Feb, 2010

STEC is partnering with the Canadian International Training & Education Corporation (CITREC) to assist foreign nationals across the world access tourism and hospitality courses and training in their home countries.

This follows a partnership with the Canadian Tourism Human Resource Council (CTHRC) that will allow the international community to access emerit training and to obtain an Occupational Knowledge Certificate in a classroom setting.

In January 2010, two individuals in the STEC Training Department, Diane Cohoon and Jan Rodda, travelled overseas to Manila, Philippines to train 11 facilitators at the Magsaysay Institute of Hospitality and Culinary Arts (MIHCA). The training was divided into three parts.

Part I
The first part of the training included the delivery of the Facilitator Skills Development Workshop, which is designed to build a solid foundation of knowledge and skills for those who deliver presentations to adults. This is a requisite workshop for anyone interested in delivering STEC training programs as a facilitator.

Part II
The second part of the training was an introduction to the 14 National Occupational Standards that MIHCA purchased as a result of its partnership with the CTHRC to access emerit training resources. Each of the 11 facilitators was required to develop a mock training session based on one of the Canadian standards below purchased by MIHCA.

  • Bartender
  • Banquet Server
  • Event Coordinator
  • Event Manager
  • Food and Beverage Manager
  • Food and Beverage Server
  • Front Desk Agent
  • Housekeeping Room Attendant
  • In-Room Dining Server
  • Kitchen Helper
  • Line Cook
  • Reservation Sales Agent
  • Sales Manager
  • Supervisor

Part III
The third part of the training included an introduction to Serve It Right Saskatchewan and Service Best, which the facilitators will deliver to their trainees in Manila.

The partnership between STEC and CITREC is facilitating a process that is not only making Canadian standards more accessible to foreign countries, but also is allowing STEC to become the source of standards-based training in the Philippines.

This success is made possible by CITREC, which promotes Canadian education and training in foreign countries by partnering with Canadian public organizations, professional designation granting bodies, and credible institutions like STEC overseas.

Other Saskatchewan partnerships CITREC has entered into include an agreement with the Saskatchewan Institute of Applied Science and Technology to offer Canadian education to the citizens of Mauritius and the Southern African Development Community, which consists of 15 member countries.

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